Return and Refund Policy

Last updated: March 2026

Return and Refund Policy

At Mukizh Fashions, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a return or exchange under the following conditions.

1. Return Eligibility

Products can be returned if:

  • The item is damaged or defective
  • The wrong product was delivered
  • The item is unused and in original packaging

Returns must be requested within 7 days of delivery.

2. Non-Returnable Items

The following items cannot be returned:

  • Items used or damaged after delivery
  • Items without original packaging
  • Customized or special-order products

3. Refund Process

Once the returned item is received and inspected:

  • Refunds will be processed within 5–7 business days
  • Refunds will be credited to the original payment method

4. Exchange Policy

Customers may request an exchange for:

  • Size issues
  • Damaged items
  • Incorrect product delivery

Exchange requests are subject to product availability.

Need help with a return?

Our support team is here to assist you

No.397/A, Station Road, Gnanamoorthy Nagar,

Ambattur, Chennai - 600 053.

(Near Pattaravakkam Railway Station)

+91 99402 37225

mukizh.customercare@gmail.com

Mon – Sun: 9:30 AM – 9:30 PM