Easy returns within 7 days of delivery

You can return an item within 7 days of delivery if it is damaged, defective, the wrong product, or unused and in its original packaging.

Not eligible for return

• Items bought on sale or clearance
• Innerwear and undergarments
• Customised or altered items
• Items returned after 7 days

Every product is marked Returnable or Non-returnable, so you can check before you buy.

1. 1

   Email or WhatsApp us within 7 days of delivery with your order ID and the reason for the return.

2. 2

   We reply within 24 hours to confirm the next step.

3. 3

   Pack the item securely, unused and in its original packaging.

4. 4

   Ship it to us and share the tracking number.

5. 5

   We process your refund or exchange within 7–10 business days.

You can exchange an item for a different size or colour. If the variant you want is not available, we give you a full refund instead.

• Refunds go back to your original payment method.
• Returns are refunded within 7–10 business days.
• Shipping charges are refunded only when the return is due to our error.
• If you cancel before the order is dispatched, the refund is instant.

Full terms are in the Return and Refund Policy and Cancellation Policy.